All orders are packed and shipped out of our Massachusetts office.
Orders will take up to 2-3 business days to ship.
As soon as your order is packed and ready to ship, a shipping confirmation email will be sent along with tracking information.
At this time, we are only able to accommodate free shipping to domestic orders in the United States.
If you are located in another country and are interested in placing an order for my products, please contact firstname.lastname@example.org to place an order. All International shipping rates will be applied.
Any special requests such as embroidery messages contact email@example.com in the contacts page to discuss specifics.
We are happy to accommodate your requests.
RETURN AND REFUND POLICY
An easy experience for you, the customer, is the top priority for us and our business. We will do whatever is needed to resolve any issues and answer any questions you may have.
When are customers entitled to a refund?
Please note you have 10 business days to notify us of a return or repair request, after 10 business days returns/repair requests will not be accepted. Please also note the customer is expected the pay the return shipping fees.
This privacy notice discloses the privacy practices for firstname.lastname@example.org . This privacy notice applies solely to information collected by this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
· See what data we have about you, if any.
· Change/correct any data we have about you.
· Have us delete any data we have about you.
· Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
at 271 Cliff Drive, North Attleboro, MA, 02760-6404, United States.
Please email or call with any questions.